Communication training for healthcare, social care and education.
How do you approach someone who is afraid, suspicious, or strongly affected by their symptoms – without increasing resistance? Interactive Interaction is a method that provides you with concrete tools to create cooperation, reduce conflict, and protect both the relationship and safety in situations that otherwise easily become stuck. The methodology is also called Interactive Communication .
It's not about being "right" – it's about getting the message across. With a focus on communication, emotional management, and a reflective approach to work, you will develop your ability to act wisely even in challenging situations.
Who is this for?
Psychiatric and mental health services
Residential care and supported living services
Services providing care and support for people with cognitive impairments
Schools and social work services
All professional roles involving difficult conversations, boundary-setting, or situations with a risk of conflict
What do you get?
Clear models for customer service in practice.
Training sessions based on the participants' own situations.
Material to take back to the working group.
Opportunity to build on with trainers in your organization.
Practical information
Format: Full-day training or multi-day course (on-site or digital)
Target audience: Staff in healthcare, social care, education and other professions involving close contact with people.
Course leader: Daniel Abrams, licensed psychologist and author of the method material.
Location: On-site at your location, or as agreed.
Price: Quote provided upon request.
✉️ Would you like to book or find out more?
Contact us via the form further down the page – or call us directly. We are happy to tailor the content, level and structure to your organization's needs.
